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Frequently Asked Questions

We’ve gathered the most common questions from sales teams, RevOps leaders, and GTM managers to help you understand how OneSales works and how it fits into your workflow.

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Getting Started & Onboarding

What does rollout look like?

Deployment is fast and lightweight, with optional customization.

Does OneSales require maintenance?

No ongoing configuration or maintenance is required.

Does OneSales require training?

No formal training is required. Optional training can be provided on a case-by-case basis.

Product Capabilities

Does OneSales support email outreach?

Yes. It generates personalized, context-aware drafts that sellers review and send.

Does OneSales support inbound and outbound?

Yes. It supports inbound, outbound, and email outreach with automated intelligence and POVs.

How does OneSales support conversations?

It ensures sellers are informed with clear account context and point of view before engagement.

How does OneSales work?

OneSales ingests customer data and public signals. AI synthesizes this into a clear, sales-aligned view of each account so sellers know what the company does, why it fits, who matters, and why to engage.

How long does it take to get value?

OneSales is typically live within about an hour. Pipelines and signals are built in, with no go-to-market engineers or formal training required.

Is OneSales enterprise-ready?

Yes. It aligns with standard enterprise procurement and IT requirements.

Is OneSales fully automated?

Signal capture, synthesis, and point-of-view generation are fully automated. Sellers may optionally review or edit AI-generated emails before sending.

What is OneSales?

OneSales is an AI account intelligence platform. It automates account research, ICP fit qualification, buying team identification, champion and job change tracking, competitive identification, and signal detection. It produces clear account context and sales-ready summaries so reps know who to engage, why the account matters, and how to position value—without manual research.

What is RevenueGPT?

A private, secure ChatGPT-style experience using the customer’s integrated data to support strategic thinking.

What is the primary value of OneSales?

Time. Better engagement. More pipeline. More revenue. More commission—focused on the right accounts, the right people, with the right information and strategy.

What makes OneSales different?

OneSales delivers a 360-degree customer view out of the box. Unlike fragmented tools with stale data and heavy setup, it provides a simple, consolidated, sales-aligned view.

What problems does OneSales solve?

OneSales eliminates manual, fragmented account research and poor visibility into buying teams, signals, and competitive context. It helps sellers enter conversations informed and focused instead of guessing.

Does OneSales replace email tools?

No. Sellers open a buyer card or signal, select a template, review, modify if needed, and send.

Does OneSales replace sellers?

No. OneSales saves time by removing disjointed research, helping sellers make better decisions while keeping control with the seller.

Does OneSales send emails automatically?

No. Sellers open, choose a template, review, and send emails themselves.

Use Cases & Adoption

Is OneSales for small or large teams?

OneSales aligns to best-practice enterprise B2B sales motions and supports both small and large teams.

Does OneSales change daily work?

No. If anything, sellers will need to figure out how to use the time saved.

What ROI can customers expect?

Customers typically see time savings, better engagement, and stronger pipeline quality, without guaranteed revenue outcomes.

Does OneSales change sales processes?

No. It improves existing processes by providing better account context.

Who is OneSales built for?

OneSales is built for enterprise B2B sales motions. It supports account executives, BDRs, and customer success teams by ensuring they understand the customer before reaching out or engaging.

Integrations & Customization

Can OneSales be customized?

Yes. Light customization supports ICPs and sales motions while core intelligence works out of the box.

How does OneSales fit the tech stack?

It complements existing tools by delivering intelligence at the point of engagement.

Does OneSales integrate with CRM?

OneSales can integrate with CRM or run standalone, depending on the customer’s deployment choice.

Data & Security

How does OneSales handle security?

OneSales follows standard enterprise B2B SaaS security and privacy best practices and keeps customer data private.

Is customer data shared?

No. Customer data is kept private and not shared across customers.

Is customer data used to train AI?

No. Customer data is not used to train shared models across customers.

What data does OneSales use?

OneSales uses a combination of customer data, publicly available data, and third-party signals, synthesized by AI to generate account intelligence.

Support & Contact

Is OneSales secure? What happens to my data?

Yes. OneSales is built with enterprise security and privacy expectations in mind. We are transparent about how data is handled, what is stored, and what is not. Security documentation can be provided during evaluation.

What does OneSales actually do?

OneSales consolidates research and signals into a clear view of what matters most: accounts, key stakeholders, company context, and actionable insights sellers can use immediately.

What is OneSales?

OneSales is an AI-powered sales intelligence platform that helps sellers quickly understand accounts, contacts, and deal context. It improves preparation, outreach quality, and meeting execution.

Where is OneSales based?

OneSales is a UK-based company operating globally, with team roots in San Francisco and Prague. We support customers across the US, UK, Europe, and beyond.

Who is OneSales built for?

OneSales is built for enterprise B2B revenue teams, including Account Executives, SDRs, Customer Success, and Revenue Leaders.

Who is behind OneSales?

OneSales was founded by Seamus and Jiri, longtime friends with deep experience in sales and software. Seamus has been in enterprise sales since 1995 and founded ClosePlan, which was acquired by People.ai. Jiri has over 20 years of engineering experience and previously founded and sold Blueberry Apps, a Prague-based software development firm.